FAQs
Are your products discreetly packaged?
Yes, we prioritize discreet packaging for all orders. Your privacy is important to us, and our packaging is plain and does not reveal the contents.
Can I cancel or change my order after placing it?
Please contact us immediately if you need to cancel or make changes to your order. We will do our best to accommodate your request, but changes may not be possible once the order has been processed.
Do you offer international shipping?
Currently, we only ship within India. For international orders, please contact customer support for assistance.
How can I contact customer support?
For any inquiries or assistance, you can contact our customer support team via email at support@intimocart.com or by phone at 9500762705.
How do I place an order?
To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.
How long will it take to receive my order?
Delivery times vary depending on your location. Generally, orders are processed within several business days and shipped via Bluedart, ST Courier, Delhivery, XpressBees, Ecom Express, Shadowfax, and DTDC. You will receive tracking information once your order has been dispatched.
Is my personal information secure?
Yes, we take the security of your personal information seriously. We use industry-standard encryption and security measures to protect your data.
What are the terms for cash on delivery?
Cash on Delivery is available on eligible orders at no extra cost. In rare cases where COD is unavailable for your location or selected product, our team will assist you with a secure prepaid payment option.
What is your return policy?
Due to the nature of our products, we do not accept returns unless the item is damaged or defective. Please refer to our Return and Refund Policy for more details.
What payment methods do you accept?
We accept payments via credit/debit card, UPI (Unified Payments Interface), and cash on delivery.